How to find early adopters for your SaaS after a flat launch

If your launch fell flat, stop waiting for passive traffic and use these four manual, outbound tactics to sign your first 10 active users today.

Quick answer

To get your first 10 to 50 early adopters, you must stop relying on passive directory traffic and launch algorithms. Find where your target users are already complaining about their current workflows, reach out directly with zero-friction solutions, and onboard them manually. Do things that do not scale until you have a small cohort of users who would be genuinely devastated if your product disappeared tomorrow.

You did everything you were supposed to do. You spent months building, drafted a launch post, submitted to the usual product directories, and hit publish. Then... nothing. A brief spike of curious visitors, a couple of dead sign-ups, and now your analytics graph is a flat line. It is a gut-punch, but it is also the default state of most software launches. The good news is that you do not need a viral launch to build a successful company; you just need a handful of obsessed early adopters to kickstart your feedback loop.

Here is how to go out and get them manually, starting today.

1. Hunt for "high-intent pain" on Reddit and Twitter (X)

Do not go looking for people who want your tool. Look for people who are currently suffering from the problem your tool solves. When users are frustrated, they go to forums to vent, complain, or ask for workarounds.

You can find these high-intent prospects by using highly specific search strings on Google. Try these exact search operators:

  • site:reddit.com/r/[yourtargetsubreddit] "how do you guys" OR "is there a tool"
  • site:reddit.com "[competitor name] alternative"
  • site:reddit.com "anyway to automate" [task]
  • twitter.com "[competitor name] down" OR "hate [competitor feature]"

For example, if you built a lightweight, fast invoicing tool for freelance designers, do not just post "Check out my tool" in r/freelance. Search for posts where freelancers are complaining about how bloated and expensive QuickBooks is.

Once you find a thread, do not drop a spammy link. Write a highly detailed response that actually helps them solve their problem. At the end of the post, add a simple disclaimer: "I got so tired of this exact issue that I built a tiny, free web app to automate it. Let me know if you want a free account to try it out."

2. Run the "10-minute cold video" campaign

Most cold outreach fails because it is automated, generic, and asks for a meeting right away. You can stand out by doing the exact opposite: hyper-personalized, zero-ask, high-value outreach.

Identify 20 to 30 ideal profiles on LinkedIn. Do not pitch them. Instead, record a 45-second video (using Loom or Senja) showing how your product can solve a specific problem they are currently facing.

  • The Setup: Open their actual website or LinkedIn page on your screen.
  • The Script: "Hey [Name], I was looking at your site and noticed [specific bottleneck/issue]. I built a tool called [Name] that fixes this by doing [Action]. I actually ran your data through it, and here is what the result looks like [show result on screen]. I’m not selling anything—just wanted to send this over. If you want a free account to play with it, let me know. No worries if not!"
  • The Psychology: You have already done the work for them. You showed them their own brand, proved you spent actual time on them, and asked for absolutely nothing in return. Out of 30 videos, you will likely get 5 to 10 highly engaged early adopters who are eager to give feedback.

3. Hijack competitor churn and bad reviews

Your biggest competitors have thousands of customers, and a significant percentage of them are unhappy. These unhappy customers are your lowest-hanging fruit.

Go to review sites like G2, Capterra, or the Shopify App Store. Look up your main competitors and filter the reviews by 2-star and 3-star ratings.

  • Look for reviews that say things like: "Great tool, but the UI is way too cluttered" or "I only use 5% of the features but have to pay $200/month."
  • Write down the exact vocabulary they use. Use these exact phrases on your landing page.
  • Often, these reviewers use their real names or mention their company. Find them on LinkedIn or Twitter.
  • Reach out with a direct message: "Hey [Name], saw your review of [Competitor]. I completely agreed with your point about [specific feature bloat/high price], so I built a stripped-down, lightning-fast version that only does [core feature]. I’d love to give you a free lifetime account in exchange for your honest opinion on the UX. No pressure at all."

4. Leverage closed, high-trust communities

Public forums are noisy, but private, curated communities (like paid Slack channels, invite-only Discords, and niche communities) have incredibly high trust levels.

Find where your target audience hangs out behind closed doors. This might be a local founder Slack, a paid community for marketing ops professionals, or an invite-only Discord for indie developers.

  • Rule #1: Spend at least one week doing nothing but helping people. Answer questions, share resources, and provide feedback on other people's projects.
  • Rule #2: Frame your product as an ask for advice, not a pitch. People love giving feedback; they hate being sold to.
  • The Post: "Hey guys, I’ve been working on a tool to solve [Pain Point]. I’m struggling to make the onboarding flow feel smooth. Would 3 or 4 of you be willing to hop on a 10-minute call, watch me share my screen, and tell me where it gets confusing? I’ll gladly give you lifetime free access to the premium tier for your time."

By positioning yourself as an underdog asking for help, you lower their guard. The people who volunteer to help you build the product are highly likely to become your most loyal power users.

Where Lifto fits in

While manual outreach is how you get your first 10 users, you eventually need a reliable channel to keep fresh eyeballs on your product without spending 8 hours a day in DMs. That is where Lifto fits in. Instead of relying on a single "launch day" spike that quickly disappears, Lifto lets founders upload short, highly engaging product video reels to a vertical-swipe discovery feed. It matches your SaaS directly with targeted tech buyers and early adopters who are actively looking to discover new tools, keeping your product consistently visible over the long term.

FAQ

Should I make my product completely free for early adopters?

Yes, but do it in exchange for something valuable: feedback and case studies. Do not just let them sign up and go silent. Tell them upfront: "This is free for you forever, but in exchange, I want a 15-minute feedback call every two weeks for the next two months." If they are not willing to exchange feedback for free software, they do not actually have the problem you are trying to solve.

How many early adopters do I need before I focus on scaling?

Aim for 10 to 15 highly active, highly engaged users. It is infinitely better to have 10 users who love your product, use it daily, and complain when it is down than to have 1,000 sign-ups who log in once and never return. Once those 10 users are consistently getting value and referring colleagues, you have found early product-market fit and are ready to scale your acquisition.

What do I do if an early adopter asks for a feature that is not on my roadmap?

If the requested feature helps them solve their core pain point—and they fit your ideal customer profile—build it immediately. In the early stages, speed of execution is your only competitive advantage over enterprise competitors. Building a requested feature in 48 hours is the fastest way to turn an early adopter into a passionate brand advocate.

How do I handle early users who sign up but immediately churn?

Reach out immediately with a personal, plain-text email. Say: "Hey [Name], I saw you signed up for [Product] but closed the tab after two minutes. I’m the solo founder and I’m trying to make this better. Could you reply with the one thing that felt too complicated or disappointing? Be brutally honest." You will be surprised by how many people will tell you exactly where your UX failed.

Takeaway

Stop staring at your analytics dashboard waiting for traffic to materialize out of nowhere. Today, pick five target users, record five personalized Loom videos showing how you can solve their specific problem, and send them directly. Build your momentum one real, human conversation at a time.

Topics: saas, growth, launching

More from the Lifto blog